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Data Residency in the Sustainian Jira Plugin

Data Residency in the Sustainian Jira Plugin

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    • Overview

    This guide provides detailed information about data residency practices for the Sustainian Jira Plugin, focusing on how we manage and store non-personal data related to instances, companies, and accountIds using the CloudFlare D1 database.

    Data Residency Policy

    What is Data Residency?

    Data residency refers to the physical or geographical location where data is stored. For businesses and organizations using cloud services, understanding data residency is crucial for compliance with regional regulations and laws regarding data protection.

    How We Manage Data Residency

    1. CloudFlare D1 Database:

      • Database Selection: We use the CloudFlare D1 database for its robust performance, reliability, and compliance features. This cloud database platform ensures that our data storage and management processes are efficient and secure.

      • Data Stored: Our approach is to keep data storage to an absolute minimum. We store non-personal data that pertains to Jira instances, company-specific configurations, and account IDs. This includes configuration settings, usage metrics, and other operational data necessary for the functioning of the Sustainian Jira Plugin.

      • Regional Data Storage:

        • EU Data Storage: For users accessing the application within the European Union (EU), we store all data locally within EU data centers to comply with EU data protection regulations.

        • US Data Storage: Users accessing the application within the United States have their data stored in US-based data centers, ensuring compliance with local data protection laws.

        • Other Regions: For users in other countries, data is stored either in the EU or in the nearest CloudFlare D1 database-provided region, depending on the location of service engagement and local data residency requirements.

    2. Non-Personal Data:

      • Definition: Non-personal data refers to any information that does not identify an individual personally. For the purposes of our plugin, this includes data such as system settings, operational logs, and aggregated usage statistics.

      • Usage: Storing non-personal data helps us optimize the performance of the Sustainian Jira Plugin and provide tailored experiences without compromising individual privacy.

    Compliance with Global Data Regulations

    We are committed to upholding the highest standards of data protection and compliance with global data regulations. By using CloudFlare D1, we ensure that the non-personal data stored is handled in a manner that respects legal and regulatory requirements pertaining to data residency.

    Future Updates

    We continuously evaluate our data residency practices to ensure they meet the evolving needs of our users and comply with new regulations. Updates to our policies or practices will be communicated through official channels to keep our users informed.